Skip to main content

In recent years, the landscape of work has dramatically shifted, with remote work becoming a significant part of many businesses’ operations. The Guardian recently reported a staggering 50% increase in tribunal cases mentioning ‘remote work’ since 2021. This trend underscores the growing tensions between employees’ requests for flexible working arrangements and employers’ confidence in bringing their teams back into the office.

As these tensions are likely to persist, it is crucial for businesses to strike a balance between accommodating flexible working requests and maintaining operational efficiency. Here are our key tips for achieving this balance and avoiding potential tribunal cases:

1. Review Each Job Role

When considering a return to the office, it is essential to evaluate each job role individually. Ask yourself whether bringing an employee back to the office is necessary for legitimate business reasons. This assessment should be based on objective criteria such as the nature of the job, the need for in-person collaboration, and any performance metrics that might be impacted by remote work. Ensuring that your decisions are grounded in legitimate business needs can help mitigate any perceptions of unfairness or discrimination.

2. Emphasise Transparency

Transparency is key when making decisions about returning to the office. Clearly communicate the reasons behind these decisions to your employees. Highlight the benefits and share success stories that demonstrate how returning to the office has improved performance and company culture. When employees understand the rationale and see tangible benefits, they are more likely to accept and support the decisions.

3. Consult with Your Employees

Understanding and addressing individual needs and concerns is crucial. Engage in open consultations with your employees to identify any specific quirks or challenges they may face. By working collaboratively to find resolutions, you can create a more supportive and accommodating work environment. This approach not only fosters goodwill but also reduces the risk of disputes escalating to tribunal cases.

Hintel stays close to the HR and People community within Property; some leaders reported their businesses have opted to downsize in office space and use team anchor days to increase collaborative productivity whilst enhancing their employees’ work/life balance.

Navigating the complexities of remote work and office returns requires a thoughtful and balanced approach. By reviewing job roles, maintaining transparency, and consulting with your employees, you can effectively manage flexible working requests and avoid potential legal issues. As the trend of remote work continues to evolve, staying proactive and responsive to your employees’ needs will be essential for maintaining a harmonious and productive workplace.

Pete Sheppard

A talent solutions expert with two decades of experience in the property industry. The last decade has been dedicated to Recruitment Process Outsourcing solutions, driving employee satisfaction standards and helping identify recruitment savings of up to 40%

A talent solutions expert with two decades of experience in the property industry. The last decade has been dedicated to Recruitment Process Outsourcing solutions, driving employee satisfaction standards and helping identify recruitment savings of up to 40%